Do you acknowledge all those that help you ?
When the caller started the conversation with “John recommended that I talk to you about ….” my first thought was who was John – which John. As the call progressed and developed into a serious business enquiry rather than just a conversation I knew that I would ask the caller for John’s full name.
I searched for him on Facebook, Ecademy and in my database. I had met him only 3 short weeks ...Continue Reading →