According to a property based survey by the Halifax, reported in the Independent
I was at a recent Ecademy Black Star Boardroom with fellow successful business people and entrepreneurs. Boardrooms provide a supportive environment where you can raise business questions, challenges or new ideas and get help through questioning from your co-board members. Read More
My hair is both a blessing and a bind. It is curly and I am very grateful for that. Over the years it has saved me thousands of pounds in either straighteners or perms depending on current fashion. But I had also become complacent and boring as I always went to the same hairdresser for the same cut and highlights. Read More
I have been really aware lately just how much effort some companies are putting into the presentation of their sales offer and wondered whether the presentation or the content was more important. I know that while I am attracted by presentation if the content fails to meet expectation then I am quite unforgiving, compared to a service for which I had no expectations. Read More
After last week’s article on gratitude and saying thank you – it seems ironic that this week I might be seen to be complaining. Maybe everyone is having a summer customer service survey, maybe it’s the impact of the recession getting everyone to look more closely at the service they offer? Read More



